Process to return wrong filter and buy new correct filter:
Two options: ----------------
1) Slower method: wait for refund. - Return the wrong filter and wait till we receive it and process your refund. - We will deduct all shipping cost for the wrong filters and credit you the rest of the money. - Then you can buy the new filter after receiving refund. - Refund can take 2-3 weeks (1-2 weeks to get to us and for review of product, and 1 week for refund) ** product must be un-used, original packaging, un-opened, and resellable.
or
2) Faster method: without waiting for refund - Order and pay for the new filter - At "special note" section of shopping cart during check out , write "Return Label Needed". - We will ship out the new filter with the "Return Label". - Use the "Return Label" to return the wrong filters. - We will deduct all shipping cost for the wrong filters and credit you the rest of the money. - Refund can take 2-3 weeks (1-2 weeks to get to us and for review of product, and 1 week for refund) ** product must be un-used, original packaging, un-opened, and resellable.